Support
I’m Mallory, and I build and support Nordica Product Badges myself. Email mallory.berthome@gmail.com or use “Contact support” in the app. I personally reply within 24 hours. Suggestions are welcome too.
Common questions
My badges don’t show in my store
Open the app: if the banner says badges are switched off in your theme, click Turn on, then save in the theme editor. In the app, check “Where badges show”, and that the product isn’t excluded.
The Sale badge doesn’t appear
Sale badges use your compare-at price. The product needs an available variant whose compare-at price is higher than its price. The app never changes prices.
The Low stock badge doesn’t appear
Shopify must track inventory for every variant, overselling must be off, and the total in stock must be at or below your limit. Low stock is part of Pro.
How do I cancel Pro?
Open Plans in the app and click Cancel Pro. Pro badges and styling stop showing in your store; your saved style is kept if you come back.
What happens when I uninstall?
The badges disappear from your store and your settings are removed. Your theme and products are never changed.